September 2008 - (Free Research) This white paper discusses the key challenges involved in managing outsourced and offshore product development programs. Learn more in this Outsourcing Software Development Kit.
May 2008 - (Free Research) The Shared Services agenda is now well established in the public sector. This paper discusses with the best functional and technical solutions for Shared Services, without the appropriate legal, governance and commercial structures in place.
June 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins.
August 2008 - (Free Research) This eBook gives expert advice on successfully achieving PCI compliance, by selecting the right auditor and implementing new requirements into your company's IT infrastructure. Read this book and learn how to master PCI compliance.
September 2008 - (Free Research) The outsourcing and offshoring landscape has changed considerably in the last few years. Read this guide to understand the emerging trends in outsourcing for 2008.
November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.
July 2008 - (Free Research) This IDG study provides four decisive actions that respondents are taking to better manage and protect their data, but at the same time, it uncovers several critical areas where enterprises may be falling short.
June 2008 - (Free Research) Not only is Serena Dimensions CM the industry's "most capable software change and configuration management tool", it is also the fastest. That's because it's built for speed, delivering the superior performance that teams need to accomplish their development tasks.
September 2008 - (Free Research) This paper discusses the Storage-as-a-Service concept spearheaded by Iron Mountain Digital. It supports online data protection and recovery, digital records management, and information destruction.
July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
July 2008 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
February 2008 - (Free Research) There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let’s take a closer look at ten common myths about help desk outsourcing, as well as the truths behind them.
September 2008 - (Free Research) This E-Guide is an introduction for those considering an outsourcing provider and looking for a checklist of key guidelines to keep in mind. Learn how to save money while improving service and maintaining a focus on your core business.
December 2008 - (Free Research) Dick Benton, senior consultant with Glasshouse Technologies, answers frequently asked questions about outsourcing disaster recovery in this podcast.
October 2008 - (Free Research) This document addresses how to tackle the new paradigms that pertain to security outsourcing and how best to approach and address them.
August 2008 - (Free Research) This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
November 2008 - (Free Research) Employees today may need to access up to thirty different applications within the enterprise network and over the Internet. Read this white paper to learn why and how an organization can implement secure Internet single sign-on with a federated identity management system.
July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the signs that signify when it might be time to consider an outsourced support solution.
June 2008 - (Free Research) Degaussing is a magnetic field using an alternating field of sufficient intensity to saturate the media, the magnetic field is then slowly withdrawn or reduced and the magnetic media is left in a magnetic neutral state, or erased.
November 2008 - (Free Research) This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today’s businesses.
