March 05, 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age.
December 08, 2009 - (Free Research) Trixell is a medical device world leader. Its products can be found in half of all X-ray machines produced worldwide. In eight years, production has increased 50-fold – a huge success, but also a huge challenge. Watch this video to learn more about Trixell and how they’ve overcome the many operational challenges involved in such rapid growth.
November 02, 2009 - (Free Research) In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
February 25, 2010 - (Free Research) AirMagnet Spectrum XT replaces legacy spectrum analyzer solutions in the market that are expensive; can be used only on legacy PCs; and provides a myopic view on solving WLAN network performance problems due to interference.
January 13, 2010 - (Free Research) Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency.
January 13, 2009 - (Free Research) When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them.
February 17, 2010 - (Free Research) In this brief video from analyst firm, Gartner®, Inc., see why a highly respected $2 billion healthcare company with 350 employees, 750 servers, and 1.5 Petabytes of data entrusted their mission-critical data management to Simpana® software from CommVault®.
February 04, 2010 - (Free Research) Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs.
February 25, 2010 - (Free Research) With exploding amounts of data, CalTech needed to store critical digital information for NASA on a storage system that could deliver enterprise class reliability with power efficient technology to drive down cost. With over 2 petabytes of data on Nexsan Storage, CalTech has experienced 99.9% hardware reliability over the last 7 years.
December 01, 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day.
February 02, 2010 - (Free Research) Stadsarchief Amsterdam is the biggest city archive in the world, storing millions of important and historic documents. To prevent these documents from getting lost, Stadsarchief Amsterdaturned turned to Hitachi Data Systems for a solution to digitize its archives, and ensure longevity and scalability.
January 15, 2009 - (Free Research) Coupling NetApp’s SnapMirror and SnapVault technology with Syncsort’s BEX software has created an integrated disk-based solution for data protection and disaster recovery of mission-critical digital assets. Within minutes of an outage or disaster, applications, databases and users can be accessing data and resuming business.
August 01, 2008 - (Free Research) How will platform and content access interruptions affect productivity, revenue, and compliance-related exposure? This document will analyze common consequences of such interruptions and discuss why successful SharePoint deployments require effective management, vigorous protection, diligent compliance protocols, and continuous availability.
March 09, 2010 - (Free Research) This whitepaper reviews different levels of technology-integration capabilities and the required processes to achieve successful outcomes. You will also learn the necessary requirements in a WCM platform that allow the freedom to choose a simple high-level integration or a deeper system level integration, depending on your specific use case.
March 08, 2010 - (Free Research) Your organizations are under attack from organized groups that are after the lifeblood of your company. This essential guide from Information Security Magazine will identify those attack vectors and tell you how to best secure your critical digital assets.
April 14, 2009 - (Free Research) The technologies that aid a successful company in sharing digital information and maintaining swift communications also leave companies vulnerable to a variety of security risks. Read this paper to learn how a comprehensive data loss prevention solution can protect your company's sensitive data.
September 08, 2009 - (Free Research) In an increasingly digital world, it's clear that business continuity is no longer an option. Keeping systems running 24x7 and ensuring that data reaches its intended destination — precisely when it's needed — is the heart and soul of a business. This paper discusses Business-Continuity (BC) initiatives on a tight budget and with limited resources.
March 06, 2009 - (Free Research) Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information.
February 04, 2010 - (Free Research) The IT administrators of the Police Academy of the Netherlands demanded a data protection solution that delivered granular, item-level backup and restore capabilities. In their search, they came to DocAve's Backup and Recovery solution as well as their Replicator solution to meet their backup and data protection needs.
September 01, 2006 - (Free Research) Read this white paper to learn how to successfully protect server data outside a centralized data center and focus on specific needs and requirements for SMBs.
May 13, 2009 - (Free Research) Read this white paper to examine the setbacks of traditional backup, gain a better understanding of online backup, and discover why Iron Mountain's LiveVault solution for automated server backup and recovery won the 2006 award for Best Storage Software Solution from the Software and Information Industry Association.
November 30, 2006 - (Free Research) Storage challenges for IT professionals are particularly complex in today's environment of rapid obsolescence of storage hardware and digital media.
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