September 11, 2009 - (Free Research) This one minute flash video and accompanying interactive pdf will introduce you to the concept of a virtual software factory. Check out the interactive pdf for information and links to the solutions behind the factory, including links to some of our newest ROI calculators.
March 08, 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model.
September 11, 2009 - (Free Research) Join Grady Booch in a freewheeling, interactive conversation on the future of software delivery in the current internet culture and new social media vehicles.
March 17, 2010 - (Free Research) This complimentary Rational software factory e-kit provides a collection of best practices, interactive demos and materials to automate your processes and free your teams to create.
February 22, 2010 - (Free Research) This webcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.
February 12, 2010 - (Free Research) During this unique and interactive event, learn more what unified physical infrastructure entails and how it can help you address the challenges of the core systems – control, power, completion, security and communications – that have traditionally existed in a siloed environment.
October 01, 2009 - (Free Research) This white paper describes the Sun GlassFish™ Portfolio - an open platform for rapidly deploying Web applications throughout the enterprise - and explains how its use can help organizations to create cost-effective services solutions.
January 12, 2010 - (Free Research) This paper shows you that Web Malware attacks pose a serious threat to your website and your users. The shift in malware spread, the automation of the attacks and structural vulnerabilities are far more daunting than ever before.
December 17, 2007 - (Free Research) The goal of this white paper is to discuss the role of caching, describe in detail how object caching and byte caching works, and show how these caching technologies work together to deliver true performance differentiation.
March 05, 2010 - (Free Research) This Presentation Transcript shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.
February 22, 2010 - (Free Research) This podcast shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.
February 01, 2010 - (Free Research) Read this case study to learn how to upgrade to an EDI solution that integrates with Microsoft Dynamics® GP 10.0 business system and provides the best possible value.
November 25, 2009 - (Free Research) Decreases time creating and sharing reports and dashboards. Empowers end users to view and access reports themselves.
December 10, 2009 - (Free Research) bwin Interactive Entertainment is an online gaming company that needed to quickly become PCI compliant, implement IT policies that would facilitate the company’s rapid growth, and generally ensure that their online offerings are all trustworthy, safe, and secure. Read this case study to learn how Tripwire solutions helped bwin meet all their needs.
June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.
March 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
February 2010 - (Free Research) Many IT organizations are struggling to handle explosive data growth. When database size increases, so does the time and effort required to perform maintenance. Watch this demo to learn how Informatica makes database archiving, data warehouse archiving, and application archiving safe and easy, enabling better storage of data for ready access.
February 2010 - (Free Research) SAP® BusinessObjects™ business intelligence (BI) solutions inter-operate with Microsoft software, enriching the end-user experience while enhancing decision making.
April 2009 - (Free Research) With Crystal Reports, you can: Empower end users to explore reports with on-report sorting and parameters, Minimize IT and developer effort with interactive reports.
November 2009 - (Free Research) More than 60% of large enterprises believe a significant network breach is likely within the next 3 years, yet most are not capable of effectively discovering the full scope of incidents. This survey details how management and staff within large organizations view the importance of being prepared to respond to network security incidents.
January 2010 - (Free Research) Some of the world’s most well-known brands, from Chase Bank to NBC Universal to PepsiAmericas, rely on The Revere Group as their trusted technology advisor. Learn how they were able to achieve increased revenue and fast response to customer requirements with flexible, high performance hosting from Verio.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.
