Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.
September 2008 - (Free Research) Forward-thinking technology developers and their customers agree to put source code and other proprietary materials into escrow to secure access. This paper examines the types of verification services by the escrow industry, and why verification has become a best practice for both the licensees and developers.
September 2008 - (Free Research) IP technologies can help service providers create new revenues and In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
September 2008 - (Free Research) In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications.
September 2008 - (Free Research) IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators.
August 2008 - (Free Research) AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend – and apply the technologies and services that will yield the highest ROI.
October 2008 - (Free Research) This report reveals how organizations are thinking more strategically when it comes to protecting software investments in the event of a vendor contract breach, vendor bankruptcy, or discontinued or compromised support.
September 2008 - (Free Research) The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.
The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities.
BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.
May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.
November 2008 - (Free Research) Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.
July 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.
June 2008 - (Free Research) The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.
September 2008 - (Free Research) F5's BIG-IP Local Traffic Manager provides a state-of-the-art TCP/IP stack that delivers dramatic WAN and LAN application performance improvements for real-world networks.
The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery and security together. The ASM provides application layer protection from targeted and generalized application attacks to ensure that applications are always available.
October 2008 - (Free Research) Accruent’s enterprise-class IWMS solution helps organizations manage real estate and facilities as a significant source of operating efficiency through tight enforcement of contract terms, optimization of facilities and control of expenses.
November 2008 - (Free Research) As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony.
November 2008 - (Free Research) This white paper examines the impact large change programs have on working relations
with external parties and discusses what strategies telecom companies can employ to
avoid the pitfalls associated with transformation and migration.
December 2008 - (Free Research) Read this white paper for a solution that utilizes the Performance Assurance Layer (PAL), allowing IT organizations to meet the demands of managing a modern IP network while enabling them to reach their business goals.
