Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
ExtraView's Compliance Manager is a web-based system that features unprecedented flexibility and ease of use. Used by the world's largest medical device and pharmaceutical companies, ExtraView is the foundation for global capture, analysis.
February 2008 - (Free Research) Quickly locating the necessary patient records among millions of paper documents in a 200-square-foot storage room was difficult and time consuming for Tyler Memorial Hospital staff. Learn how they tackle their document challenges now.
The Education Edge is an integrated student record system for your entire school. It allows independent, religious, and charter schools to share student information across all offices and provides a single, consistent, up-to-date source for communicating school and student information to parents, students, teachers and other school staff.
August 2008 - (Free Research) Watch this demo and learn about Bsafe’s Enterprise Security Manager. It is an integrated software package providing protection, systems management and auditing that has been designed to achieve compliance with Sarbanes-Oxley, and other regulations.
October 2007 - (Free Research) In order to ensure compliance with DCAA regulations, contractors must develop a consistent process for recording and tracking time and billing expenses. Labor costs usually represent a large share of total contract value. This paper explains how contractors benefit from timekeeping software that ensures accurate project time and expense records.
June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.
June 2008 - (Free Research) This document is based on an Alert Logic/TechTarget webcast entitled “Simple and Affordable PCI Compliance” and Nick Ignatiev along with Matt Harkrider will explain how you can learn to easily and affordably become and maintain PCI DSS compliance.
August 2008 - (Free Research) Jim Mason will define the challenges of Web security, discuss System I out of the box security offerings, and discuss security control points under the layered Web model.
April 2008 - (Free Research) This white paper provides a case study on how St. Mary's Regional Medical Center improved their disaster recovery and backup operations with disk-based backup solutions.
February 2008 - (Free Research) Discover how document-centric workflow will benefit healthcare organizations and how it manages the lifecycle of medical documents and patient records, from the initial capture through process management, delivery and archive stages.
January 2008 - (Free Research) This comprehensive white paper shows you how to proactively protect customer account data and successfully achieve PCI compliance.
August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.
August 2008 - (Free Research) The Cisco PCI Compliance Advisor guides customers through how PCI compliance requirements impact their industry. This demo explores threats, offers solutions, and reviews best practices for PCI compliance.
July 2008 - (Free Research) Cisco PCI Compliance Services assist companies in achieving and maintaining PCI compliance. Read about vulnerability and gap assessments, remediation work to achieve compliance, and continuous monitoring to maintain PCI compliance.
August 2008 - (Free Research) In this session, you learn the questions you should be asking of ALL of your storage vendors, and other important tips and techniques for writing an air-tight RFI or RFP (they are different!).
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
May 2008 - (Free Research) When KRMC wanted more time to execute routine system maintenance, and needed a faster way to get back on its feet in the wake of a crippling system failure, Echo² HA Edition provided the cure.
April 2008 - (Free Research) The California Transplant Donor Network (CTDN) needed a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date
medical references. They chose a blackberry solution.
July 2008 - (Free Research) The business impact of PCI compliance is discussed, from deadlines and fines to the industries that need to pay attention to PCI compliance. It concludes with a high level discussion of how the Cisco Self-Defending Network addresses PCI compliance.
