April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.
April 2008 - (Free Research) Dispatch Direct plays a key role in Eveready’s ability to protect the environment and satisfy the intense scrutiny of government and environmental watchdogs.
Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.
ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
July 2008 - (Free Research) Shop Floor Execution (SFX) systems interface to ERP/MRP systems to provide that set of functionality, SFX automates and streamlines factory operations by combining three popular applications around a core of Shop Floor Data Collection.
November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
July 2008 - (Free Research) Lean manufacturing is a philosophy committed to the total elimination of waste.There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them.
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
May 2006 - (Free Research) The livelihood of your mobile workforce hinges on their ability to travel to and from job sites - with gas prices continuously on the rise your bottom line is going to feel the pain. Streamlining your processes and maximizing your profits is essential for survival in today's economic environment.
May 2006 - (Free Research) According to Aberdeen, companies that have deployed mobile field service solutions have realized, on average, 27% improvement in worker productivity, 19% increase in customer satisfaction/retention, 17% increase in overall profitability, and 13% increase in service revenues. Are you interested in achieving results like these?
March 2008 - (Free Research) Learn how to establish spending policies that encompass all company spending so your finance executives will make significant in-roads into reducing costs and improving profitability.
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
The Cisco Catalyst® 2950 Series Intelligent Ethernet switches is an affordable line of fixed-configuration Fast Ethernet and Gigabit Ethernet switches that extend intelligence to the metro access edge.
WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.
April 2008 - (Free Research) Field Service Automation solutions provide total functionality for your field workers – resources are best managed and customers are best serviced.
EMC Virtual Infrastructure Data Protection solutions guard your virtual infrastructure applications and data from downtime and provide the availability you expect for critical workloads. It combins backup and recovery technologies with VMware server virtualization.
EMC File Virtualization Solutions comprise both technology assessment and design services to help your IT organization optimize its network-attached storage investments. Simplify management and optimize the efficiency of network-attached storage.
EMC Backup and Recovery solutions enable you to strengthen your data protection, streamline backup and recovery, and meet a wide range of service levels, even for the largest data volumes.
By combining best-of-breed hardware and software with a complete portfolio of services, EMC Solutions for Microsoft Exchange and Unified Communications reduce the cost and complexity of your messaging environment.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organi
