September 2007 - (Free Research) Live! Interviews Online hosted service adds the power of moderated, interactive, interviews to your website quickly and inexpensively. Don't chat or blog - Interview! Listen to your customers, feature your products, meet your clients, talk with your members, & respond to your stockholders. It is affordable, quick to launch, & easy to manage.
Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.
April 2008 - (Free Research) By partnering with Dispatch Direct, Cobra Concrete Cutting proactively handled their growth and is primed for continued expansion.
April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.
April 2008 - (Free Research) Dispatch Direct plays a key role in Eveready’s ability to protect the environment and satisfy the intense scrutiny of government and environmental watchdogs.
Three applications combined around a core of Shop Floor Data Collection - Labor Management, Machine Tracking (OEE) and Paperless Dispatch -creates a new category called Shop Floor Execution(SFX).It is a subset of “Collaborative Manufacturing Execution”.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
June 2008 - (Free Research) Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service.
March 2008 - (Free Research) Learn how to establish spending policies that encompass all company spending so your finance executives will make significant in-roads into reducing costs and improving profitability.
The Cisco Catalyst® 2950 Series Intelligent Ethernet switches is an affordable line of fixed-configuration Fast Ethernet and Gigabit Ethernet switches that extend intelligence to the metro access edge.
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
July 2008 - (Free Research) "The Total Economic Impact™ (TEI) of Isilon's Clustered Storage System", is a Forrester Consulting Study commissioned by Isilon which reveals that Isilon clustered storage systems deliver a risk-adjusted ROI of 125 percent.
November 2007 - (Free Research) Enterprises are adopting new strategies for building and managing file-based storage solutions. In a series of interviews, IDC found that companies are increasing their file-based storage by 50–120% a year and place a high priority on boosting the efficiency and reliability of their management processes for file-based information.
November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
August 2008 - (Free Research) Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated
July 2008 - (Free Research) Shop Floor Execution (SFX) systems interface to ERP/MRP systems to provide that set of functionality, SFX automates and streamlines factory operations by combining three popular applications around a core of Shop Floor Data Collection.
March 2008 - (Free Research) In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep its patient and student records secure.
June 2008 - (Free Research) In this podcast, analyst Joe Clabby is interviewed about server platform decisions points in production-level virtualization.
August 2008 - (Free Research) In this podcast interview, Lior Nir of Nokia speaks about the best practices customers are applying to control and benefit from their mobile assets.
August 2008 - (Free Research) In this audiocast, we interview analyst Joe Clabby about capacity planning challenges and improving capacity planning through better power management.
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
June 2008 - (Free Research) King Research conducted twelve in-depth telephone interviews with existing HP customers using Business Service Automation products during the spring of 2008. This report is a summary of those conversations.
