Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
June 2008 - (Free Research) This documement explains top 10 trends and technologies impacting supply chain operations spanning production, distribution, retail and remote service.
September 2008 - (Free Research) This month’s review product is something quite exciting – a genuinely new anti-malware product emerging from the anti-spyware boom. Read this paper and learn about Sunbelt’s VIPRE (Virus Intrusion Prevention and Recognition Engine).
September 2008 - (Free Research) The goal of this paper is to paint the EIM landscape, noting its components but focusing on the importance of an overarching EIM strategy that focuses on corporate objectives while at the same time offering cross-functional support.
July 2008 - (Free Research) Accounts payable is a complex process that is ripe for automation. Dolphin’s approach provides an array of options to fit each customer’s needs, taking significant time and cost out of the Accounts Payable process.
July 2008 - (Free Research) This whitepaper discusses Dolphin’s Best Practice approach and solutions for automating and optimizing Accounts Payable in SAP.
August 2008 - (Free Research) This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness.
September 2008 - (Free Research) View this Videocast to learn the basics of deduplication, the benefits it delivers and how it can work in your organization's overall storage infrastructure.
September 2008 - (Free Research) Download this Podcast to learn the basics of deduplication, the benefits it delivers and how it can work in your organization's storage infrastructure.
August 2008 - (Free Research) Organizations tend to create a great amount of similar data and deduplication makes it easier to manage this data when they do. Read this white paper to learn about deduplication and how you can use it as a fundamental tool in your storage architecture.
May 2008 - (Free Research) When CHSH was looking for an appropriate dictation solution they opted for dictation machines and software from Philips -- a technology that was ideally suited to their particular circumstances and promised the maximum possible benefit.
June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions.
February 2008 - (Free Research) Vonage is a pioneer in the broadband phone industry, helping to set the standard for pricing, features, call quality and reliability for the Voice over Internet Protocol (VoIP) category. To support its product offerings, read how out...
June 2008 - (Free Research) Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.
June 2008 - (Free Research) This white paper describes how to best plan for a successful implementation and optimal performance for applications across the board.
August 2008 - (Free Research) This whitepaper elaborates the FTC’s definition to describe any email communications that typically share certain characteristics that are triggered by a specific site visitor action.
February 2008 - (Free Research) Attend this free webinar and see how you can integrate voice and video conferencing into your existing email infrastructure with Microsoft Unified Communications solutions from Dell.
November 2007 - (Free Research) In 2006, Danka leadership made the decision to update the company’s service management solution, which was largely based around a self-service interactive voice response (IVR) system. After engaging with multiple vendors, Danka chose Astea’s FieldCentrix FX Mobile®, a workflow software for automating field service processes.
October 2008 - (Free Research) VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.
May 2008 - (Free Research) Dispatcher, the IDR solution from EMC Captiva, provides a strong set of innovative technologies that enable corporations to streamline their documents flow.
September 2008 - (Free Research) Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
