A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
June 2008 - (Free Research) For improving energy efficiency in the data center is the development of reliable metrics for comparison of energy-efficiency performance.
February 2008 - (Free Research) This whitepaper discusses the standards for measurement of data center efficiency. It explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.
The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.
August 2008 - (Free Research) Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.
The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment.
June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.
February 2008 - (Free Research) BPM projects often fail as managers are unable to create a business case and gain the funding necessary to launch the project. Read this white paper to discover a repeatable framework for developing a business case justification of BPM projects.
Lawson Human Capital Management provides organizations with the information they need to maximize workforce potential. Lawson offers a stand-alone HCM suite, HCM on-demand, or an integrated ERP system so HR organizations can align people and processes, all with a low total cost of ownership.
June 2008 - (Free Research) This paper provides an impact of extending your Oracle Warehouse Management system via mobility, it also examines how mobility can enable you to fully leverage the data already captured in the Oracle Warehouse Management system.
August 2008 - (Free Research) This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
August 2008 - (Free Research) Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
November 2007 - (Free Research) This paper addresses the increased performance needs of a disaster recovery plan, and the common barriers to achieving success. It also addresses the performance gains that can be achieved by combining a F5 WANJet application acceleration solution with Double-Take® replication solutions from Double-Take® Software.
September 2007 - (Free Research) The market for Application Delivery Controllers is very competitive, with nearly every vendor claiming a performance advantage in one scenario or another. Unfortunately, the claims from each vendor rest on differing definitions of performance criteria. This document details the results of comprehensive performance testing of F5, Cisco, and Citrix.
July 2008 - (Free Research) This webcast by Fluke Networks discusses the pre and post assessment of WAN acceleration deployment. It will also cover MPLS misconfigurations and best practices for post deployment analysis.
August 2008 - (Free Research) The ability to measure the results of a process and identify weak points is a measure of success with IT. Learn how to recognize and track problems appearing in production to their real root cause so that real process improvement can take place.
February 2008 - (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
