September 2008 - (Free Research) This paper explores several key components that enable creation of a scalable, distributed video architecture supporting the evolving requirements of the video-enabled enterprise.
September 2008 - (Free Research) This expert E-Guide is a series of published Networking Media articles containing the factors driving videoconferencing and 10 ways to determine if videoconferencing can help your company reduce costs, while increasing productivity.
August 2008 - (Free Research) Having trouble with PCI compliance? You're not alone. In this article, auditors and audit survivors offer tips for how to achieve it.
August 2008 - (Free Research) This case study examines how HomeStreet Bank was able to successfully develop a high level, IT service view of their organization, understand the costs, and create an open communication channel between IT and business units for better alignment.
September 2008 - (Free Research) On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
August 2008 - (Free Research) In this session, you learn the questions you should be asking of ALL of your storage vendors, and other important tips and techniques for writing an air-tight RFI or RFP (they are different!).
September 2008 - (Free Research) In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global’s remote technical support solution. Learn more about NTR support.
September 2008 - (Free Research) In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR’s Remote Support was their solution.
September 2008 - (Free Research) Viewing this webcast is an excellent chance to understand the trends in Networking and how to have the best Network with the best value.
September 2008 - (Free Research) The mindset for acquiring CRM solutions is no longer about simply adding technology but rather about buying solutions that fit into your existing business environment and that your people will actually use.
September 2008 - (Free Research) The Estonia attacks demonstrate that it takes only a few individuals to expose vulnerable civil infrastructure systems to harm.
September 2008 - (Free Research) Integrating physical and logical security can bring many benefits to the enterprise, but a successful union isn't easy.
September 2008 - (Free Research) I wanted to extend a hearty well done and congratulations to your staff for the awesome work you did on the July/August issue of Information Security magazine (CISO Survival Guide).
September 2008 - (Free Research) Everyone who uses AutoCAD® for infrastructure design and management should view this on-demand webcast to learn about AutoCAD® Map 3D 2009 software.
September 2008 - (Free Research) Point To the average home user, security is an intractable problem. Microsoft has made great strides improving the security of its operating system out of the box.
September 2008 - (Free Research) Were the attacks on Estonia state-sponsored cyberterrorism? Probably not, but the month-long protest signals a troubling trend.
September 2008 - (Free Research) In an industry where most people have narrowly focused specialties, Nate Lawson is the equivalent of a Swiss Army knife.
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